At PBCM, we utilize the AdvantEdge® Recovery Management System. AdvantEdge® provides PBCM clients a fully automated work environment. All of our technology in combination allows us to maintain lower account to representative ratio to maximize coverage and generate faster customer contact.
We also offer clients in-house Certified Public Accountants (CPAs) and a Legal Department to provide counsel and oversee legal collections. Litigation services are also available through our network of collections attorneys, serving all 50 states and Puerto Rico. Accordingly, many of our accounts receivable representatives are bilingual speakers in both English and Spanish. We also offer translation services in French.