National Account Receivables Management
Experienced Collection Agency Assistance
SynCom is a full-service national receivable management (ARM) company that focuses in 1st party collections (pre-charge off), 3rd party collections, and servicing of performing portfolios. In 1994, the agency was founded in Elk Grove, California. Over two decades later, we have grown to include a corporate headquarters in Denver, Colorado; a branch office in Richmond, Virginia; and still maintain a call center in California.
Our agency is specialized in accounts receivable of 1st party collections (or pre-charge off accounts). We also have the staff and capabilities for special projects and workflow scenarios to fit any accounts receivable need. SynCom maintains enough personnel to assist clients in industries from credit unions to healthcare and government to communications. We offer full litigation services and in-house attorney counsel to oversee legal collections.
On a local and national level, our commitment to customers leads us to maintain active memberships in the Elk Grove, California Chamber of Commerce, the California Association of Collectors, and the Association of Credit and Collection Professionals (ACA).
SynCom’s Commitment to Excellence
SynCom’s mission is to provide the highest compliance possible with competitive returns and unparalleled customer service. We will maintain our clients’ reputations and uphold their brand name in the process.
The SynCom mission statement encompasses our vision to be the preferred and most trusted resource to our clients for the services that enhance their bottom line, brand, and reputation. We maintain national and state Consumer Financial Protection Bureau (CFPB) standards as well as adhere to compliance in our industry. SynCom’s internal Compliance Department ensures regulation compliance as well. SynCom is tested every 90 days to ensure compliance of all state and federal guidelines.
Industry-Leading Accounts Receivable Software and Service
SynCom uses the latest AdvantEdge® technology with remote auditing intelligence to maximize our clients’ accounts receivable efficiency. SynCom implements multiple methods of data transfer, including full encryption capabilities. With two active call centers, our flexible customer service representatives have the bandwidth and availability to handle any small or large volume of accounts.
Our advanced technology coupled with a quality customer service department ensures that SynCom is the right choice for all your current and future accounts receivable needs. To contact SynCom , call 1-800-270-9685 or fill out our online contact form. As an experienced accounts receivable company, SynCom is the trusted and resourceful partner you have been looking for.
CEO, 2023 – Present
Highly renowned and accredited Senior Executive/Partner with over 30 years of leadership experience focused on growth, turnaround, operations, and corporate finance success. Achievements in cross-functional leadership, full-scale operations development, and inviolable double-digit financial strategy integrations, and cultivated a reputation for spearheading future growth objectives, building unparalleled customer satisfaction, and developing strong team unity.
Mr. Orlando has 35 years of Collection Agency Management experience. Mike started Synergetic Communication with a strong following from some of the largest Manufactured Housing, Mortgage and Automobile Finance companies in the industry. He has served the last 27 years as President of Synergetic Communication.
2012 to Present
Mr. Walsh has 25 years of Collection Agency experience. Ken spent the past 7 years running a collection agency in Houston over seeing all aspects of the business. Over his career, he has been engaged in the full range of collection industries.