Just Right.

Professional Bureau of Collections of Maryland, Inc.

the right-size receivables management company

Privacy Statement

Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our information practices. This notice applies to all information collected or submitted to the Professional Bureau of Collections of Maryland, Inc. from many sources. We are authorized to collect and maintain this information through our client contracts, state licensure and certificates.

The Information We Collect

  • Name and/or other Responsible Party’s
  • Address
  • Phone number
  • Social Security number or Tax ID number
  • Collection amounts
  • Email address
  • Bank account number
  • Employment history data
  • Gender
  • Date of Birth
  • Marital status
  • Contract numbers
  • Other contract identifiers
  • Credit card account information

The types of personal information collected may come from:

  • Information directly provided to us from a call PBCM placed to you.
  • Information provided during the course of our contracted business relationship with service companies with whom you have contractual obligations.
  • Information provided from you via our website and other communication methods (IE. Email, postal service, Inquiries for employment, ETC.)

The Way We Use Information
When accounts are submitted to our office for collection recovery, your information may be shared with outside parties to enforce collection recovery of your accounts.

We do not use, transfer, sell, or disclose your personal information to outside parties, except in ways used for collection recovery, companies you have contractual obligations with, as required by law, or parties you have authorized.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. This includes: strict data storage and retention policies, data destruction procedures, and principal of least privilege for access to data.

Corrections To Your Information
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Some information comes from companies with whom you have contractual obligations with and only they may update your data. In these cases we will notify those companies of your updated information.

How To Contact Us
Should you have other questions or concerns please call 1-800-270-9685 or use the contact us form on our website.

Updates To Our Privacy Notice
To ensure we comply with laws and regulations, at our discretion we will update this privacy notice when a change is needed. To stay informed of changes please check our website from time to time.