Just Right.

Professional Bureau of Collections of Maryland, Inc.

the right-size receivables management company

National Account Receivable Company

Innovative AdvantEdge® Collection Technology

Advanced technology plays a vital role today's accounts receivable process. That is why PBCM uses the AdvantEdge® Recovery Management System to enable streamlined accounts receivable management (ARM) and simple use for our clients. AdvantEdge® is an industry leader in recovery management software that is comprehensive, efficient, and reliable. It provides our clients with a fully-automated, user-friendly work environment. Particularly, AdvantEdge® offers the following solutions to enhance PBCM's operations:

  • Remote Auditing Capability: Offers a way of maximizing client time and resources through off-site access.

  • Multiple Data Transfer Methods: Provides security and privacy for our clients' private information.

  • Online Credit Bureaus: Access to leading credit bureaus such as Experian, Equifax, and TransUnion.

  • State-of-the-Art Skip Tracing Waterfall: View updated business and customer records from anywhere.

AdvantEdge® technology allows our specialists to focus solely on a clients' portfolio and customize reports, statements, account coding, performance, collection activity, collection letters, and more online. With the help of this technology, our in-house programming and support staff can design specific reports to fit any ongoing client need.

Enhancing Accounts Receivable Technology

PBCM also couples the use of AdvantEdge® software with solutions that include the use of accounts receivable voicemail and real-time dialers.  We also provide performance tracking in conjunction with our recovery management software to view the performance of dials, promises to pay, percentages of payment, settlements, complaints, etc. PBCM's success comes in part by maintaining lower account to accounts receivable rep ratio but maximizing their coverage through generating faster customer contact through these advanced technologies.

Since compliance is the number one priority at our company, we ensure that the AdvantEdge® software and all other recovery management technology PBCM implements is compliant with all state and federal collection laws. We adhere to the federal laws, practices of the Association of Credit and Collection Professionals (ACA), and regulations of the Consumer Financial Protection Bureau (CFPB). PBCM is dedicated to providing advanced recovery management software, across the United States and Puerto Rico, with an awareness of compliance rules and standards.

Get Started Today

PBCM provides quality accounts receivable solutions that obtain results while maintaining our clients' reputations. For more information on how your company can benefit from AdvantEdge® and other technologies we implement in account receivable management solutions, contact PBCM online or call 1-800-270-9685.